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Agenda

We’ve got it all.

The agenda is specially curated to bring out the most pressing topics from the industry.

08:00 - 09:00

Registration & Coffee

09:00 - 09:15

Welcome Address & Opening Remarks

09:15 - 09:30

Empowering Kenya’s Financial Innovation Landscape: Challenges and Opportunities

  • Establishing a Regulatory Framework for Virtual Assets
  • Advancing the Implementation of a Faster Payments System
  • Addressing Challenges in Data Protection and Regulatory Compliance
Fidelis Muia

Fidelis Muia

Director of Technical Services

Kenya Bankers Association (KBA)

09:30 - 09:50

Enabling Financial Inclusion at Scale

  • State of Financial Inclusion
  • Technology Changes & Advancement
  • Stumbling Block
  • Way Forward
Nelson Juma

Nelson Juma

Chief Information Officer

I&M Group

09:50 - 10:10

How to stop the rising costs of compliance with Cloud and AI

  • Case study: How a multinational regional bank managed to reduce their costs and improve their internal efficiency
  • Increasing AML coverage and detection in the cloud
  • Streamlining intelligent AI processes in Cloud based systems
  • Consortium learning in real-time for faster business decisions
  • How GenAI can support with investigations
Muken Ladva

Muken Ladva

AML Strategy Lead, EMEA

NICE Actimize

10:10 - 10:30

Key trends shaping financial services

  • Fast-evolving market – be constant in reinventing yourself
  • Digitalisation – shifting scale advantages from branches to innovation
  • The right technology partner – achieve speed, convenience, and cost savings
Andrei Buzgan

Andrei Buzgan

CEO

Qoobiss

10:30 - 11:10

Panel Discussion

Harnessing Data Analytics for Strategic Intelligence & Success in the BFSI Landscape 

  • Optimizing Processes with Data Analytics: Streamlining financial operations, fraud detection, and predictive maintenance within the BFSI sector
  • Empowering Financial Modelling and Risk Management: Utilizing advanced analytics for credit scoring, portfolio management, and real-time risk assessment
  • Real-time Credit Decisioning with Gen AI: Address credit underwriting queries via 2-way dialogue after pre-checking applications and policy parameters
  • Enhancing Customer Experience and Personalization: Leveraging data for customer segmentation, sentiment analysis, and tailored product offerings to drive engagement and loyalty
  • Driving Strategic Decision-Making with Market Intelligence: Harnessing data analytics to identify market trends, assess competition, and support long-term strategic planning
Moderator
Rahul Chaturvedi

Rahul Chaturvedi

Business Head – Digital Banking Solutions

Perfios Software Solutions

Diane Korir

Diane Korir

Director, Customer Experience Brand & Marketing

Britam Holdings

Jonah Kuria

Jonah Kuria

Chief Data Officer

Diamond Trust Bank

Titus Sum

Titus Sum

Head, CFCR Governance Kenya & EA

Standard Chartered Bank Kenya Limited

Gabriel Ayeni

Gabriel Ayeni

Head, Advanced Analytics

I&M Bank

Philip Galego

Philip Galego

Head of Business Intelligence and Analytics

Equity Bank Limited

11:10 - 11:40

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:40 - 12:20

Panel Discussion

Going from Cash to Code: The Future of Digital Payments 

  • Comprehend the underlying technologies that enable digital payments and how they contribute to the security and reliability of digital transactions
  • Probe the complexities and inefficiencies associated with cross-border digital payments
  • Explore emerging concepts like central bank digital currencies (CBDCs), decentralized finance (DeFi) and blockchain technology that can possibly revolutionize financial transactions
Moderator
Michelle Rita Mwango

Michelle Rita Mwango

Head of Insurance

Milhan Access Capital Limited

Mohamed Alogail

Mohamed Alogail

Subject Matter Expert

Fimple

Julianna Daudi

Julianna Daudi

Head, Digital & Transactional Banking

Sidian Bank

Makabelo Malumane

Makabelo Malumane

Head, Transaction Banking

Standard Chartered Kenya

Angela Mwirigi

Angela Mwirigi

Director, Digital Financial Services

KCB Bank Group

DEVAN<br/>MANMOANDAS

DEVAN
MANMOANDAS

Chief Financial Officer

Moza Banco, S.A.

12:20 - 12:40

The Role of Technology in Shaping the Future of Service and Efficiency.

  • Case study of KDIC’s (Enterprise Data Warehouse and Business Intelligence).
Kennedy Yegon

Kennedy Yegon

Deputy Director - ICT

Kenya Deposit Insurance Corporation

12:40 - 13:20

Panel Discussion

Digital Transformation of the Financial Services Sector: Unlocking the Future Potential

  • Discuss the importance of embracing digital transformation for banks
  • Discuss how automation, robotic process automation (RPA), and AI-driven processes are improving efficiency, reducing operational costs, and minimizing errors
  • Explain the rise of digital wealth management platforms and robo-advisors, making investment services accessible to a broader audience
Moderator
Edgar Tiltmann

Edgar Tiltmann

Business Development Manager – Financial Crime Compliance

LexisNexis Risk Solutions

Pankaj Kathuria

Pankaj Kathuria

Chief Commercial Officer

Perfios Software Solutions

Neeraj Anand

Neeraj Anand

Head - IT Applications

SBM Bank (Kenya) Limited

Paul Kioi

Paul Kioi

Head, Technology & Transformation

ICEA LION GROUP

Georgina Odhiambo

Georgina Odhiambo

CIO Retail Banking

NCBA Group

Julius Orayo

Julius Orayo

Group CIO

Jubilee Insurance

13:20 - 14:10

 LUNCH BREAK

14:10 - 14:30

RegTech Insights: Staying Ahead of Regulatory Changes

  • Apprehend the significance of RegTech in the modern financial world and its potential to revolutionize how regulatory compliance is achieved
  • Discern collaborative efforts between regulatory authorities and the RegTech industry in creating regulatory sandboxes and promoting innovation
  • Explore the potential of RegTech to facilitate global regulatory harmonization and streamline compliance for organizations operating in multiple jurisdictions
Ahmed ElSonbaty

Ahmed ElSonbaty

CEO & Founder

Data Gear

14:30 - 14:50

Banking as a Service (BaaS): Revolutionizing Financial Access

  • Examine how BaaS facilitates cross-border transactions and international expansion by providing access to banking services and compliance solutions
  • Comprehend how BaaS can transform retail and e-commerce by enabling businesses to integrate financial services, such as digital wallets and lending, into their platforms
  • Exploring emerging trends in BaaS, such as decentralized finance (DeFi) integration, the role of blockchain technology, and the potential for BaaS to drive financial inclusion
JANET DALI

JANET DALI

Head Partnerships, Ecosystems And
Fintech Strategy (Digital And Innovation)

Diamond Trust Bank

14:50 - 15:10

Unlocking Commercial Growth and Innovation in the Banking Sector

  • Strategies for expanding into untapped markets and optimizing the product portfolio to drive long-term revenue growth.
  • Leveraging advanced digital tools and data-driven insights to create personalized banking solutions, enhancing customer loyalty and satisfaction.
  • Building powerful alliances and collaborations that enhance the bank’s competitive position and open doors to new business opportunities.
Steven Omamo

Steven Omamo

Head of Digital Banking

Absa Bank Kenya

15:10 - 16:30

CLOSING REMARKS & AFTER HOURS

08:00 - 09:20

Registration & Coffee

09:20 - 09:30

Opening Remarks

09:30 - 09:50

Modernizing Conventional Banking Products in a Digital World: Innovations, Challenges, and Opportunities

  • Discuss the challenges faced by traditional banking products in meeting modern customer needs
  • Underline the importance of a customer-centric approach in modernizing banking products, focusing on personalization, user experience, and 24/7 accessibility
  • Analyse the challenges faced by banks in modernizing their products, including legacy systems, cultural resistance to change, and cybersecurity threats
Mary Mulili

Mary Mulili

MD / CEO

UBA Kenya Bank

09:50 - 10:10

CFO Insights: Future-proofing Financial Institutions in a Changing Landscape

  • Adapting to Economic Volatility: Strategies for Stability, Risk Management, and Informed Decision-Making
  • Enhancing Operational Efficiency: Cost-Effective Strategies, Digital Transformation, and Financial Transparency
  • Driving Sustainable Growth: Aligning Financial Goals, Identifying Emerging Market Opportunities, and Optimizing Capital Allocation
DEVAN<br/>MANMOANDAS

DEVAN
MANMOANDAS

Chief Financial Officer

Moza Banco, S.A.

10:10 - 10:30

Unlocking Growth through Fast Payments

  • Challenges in the current ecosystem
  • A shared vision for a national fast payment system (FPS)
  • FPS success factors
Gituku Kirika

Gituku Kirika

Chief Executive Officer

PesaLink

10:30 - 10:50

Data-Driven Transformation: A New Era of Business Intelligence

  • Fostering Accountability and Speed with Team-Centric Data Control
  • Unlocking Predictive Power with Automated Data Processing
  • Optimizing Decision Speed and Risk Management with Instant Insights
Hartnell Ndungi

Hartnell Ndungi

Chief Data Officer

Absa Bank Kenya

10:50 - 11:30

Panel Discussion

Elevating Customer Experience in the Financial Services Industry

  • Enhancing Digital Platforms: Discussing the role of user-friendly websites, mobile apps, and online portals in providing customers with convenient access to financial services
  • Assess how to simplify complex financial product information and terms & conditions to help customers better understand the products they are using or considering
  • Review the importance of implementing strong cybersecurity protocols and data encryption to protect customer information and foster trust
Moderator
Christine Njagi

Christine Njagi

Head, Customer Experience

Gulf African Bank

Judith Bogonko

Judith Bogonko

Chief Commercial Officer

Fingo Africa

Sheba Mramba

Sheba Mramba

Head of Customer Experience

Access Bank Kenya

Naima Mwawasi

Naima Mwawasi

Regional Head Customer Experience ESA

United Bank for Africa (UBA)

Phidelis Mwarenge

Phidelis Mwarenge

Manager Customer Experience & Contact Centre

DIB Bank Kenya

11:30 - 11:50

Building a Modern Data Strategy

Edward Kiarie

Edward Kiarie

Solutions Architect

Amazon Web Services (AWS)

11:50 - 13:00

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

*The above is a running agenda and is subject to change