Agenda

WELCOME ADDRESS & OPENING REMARKS

Opening keynote

Fidelis Muia

Director of Technical Services

Kenya Bankers Association (KBA)

Shaping Kenya's Financial Future: Strategic Vision for Financial Innovation and Digital Economy Growth

• Overview of the Government’s fintech policy landscape and regulatory reforms
• Strategic initiatives for digital payments modernization and cross border integration.
• Approaches to managing risks in virtual assets and promoting innovation while boosting digital literacy, financial inclusion, and cybersecurity

Daniel Mainda

Chief Executive Officer

Nairobi International Financial Centre (NIFC)

Strengthening Kenya’s Capital Markets to Drive Inclusive Financial Growth and Innovation

• Leveraging capital markets as a catalyst for widening financial inclusion and economic transformation in Kenya
• Strategic initiatives enhancing market infrastructure, investor confidence, and regulatory cooperation to support fintech innovation
• The role of public-private partnerships in accelerating digitization and sustainable growth within Kenya’s financial ecosystem

Frank Mwiti

Chief Executive Officer

Nairobi Securities Exchange PLC

Forecasting Kenya’s Financial Future with Scalable, Secure, and Smart Clouds

• Exploring how cloud computing is transforming Kenya’s financial services with scalable infrastructure and enhanced security
• Cloud-powered platforms enabling innovation in digital payments, data analytics, and regulatory compliance across banks, fintechs, and insurers
• Strategies to leverage cloud agility for financial inclusion, cost efficiency, and resilience in Kenya’s rapidly evolving financial ecosystem

Digital transformation that hurts: AI will expose your Bank’s weak spots

• AI won’t fix chaos – it scales it: without governance, ownership, and an audit trail, things break fast.
• Compliance is the first use case: AI can turn policies and documentation into actionable alignment, cutting manual bottlenecks.
• Resilience before customer value: early-warning risk sensing first, then transparent customer AI on controlled, trusted data

Wojciech Nowak

Software Delivery Director

Asseco

Navigating the Hype: A Realistic Approach to Generative AI & Data Analytics in Finance

• Real-world AI applications using alternative data to expand credit access and improve lending accuracy in Kenya
• Enhancing operational efficiency, risk modeling, and innovative financial product development using generative AI and advanced analytics
• Addressing ethical, regulatory, and governance challenges while building customer trust through transparency and responsible data practices

Hartnell Ndungi

Chief Data Officer

Absa Group

Dr. Jonah Kuria

Group Director, Data & Analytics

Equity Group

Philip Galego Kutswa

Chief Data Officer

Diamond Trust Bank

Andrew Mukabana

Chief Data and Business Innovations Officer

Mwalimu National

Arth Shah

Chief of Research and Analytics

Zamara Group

Biomet-risks and Balances: Identity Solutions for Digital Finance

• Enhancing financial inclusion through accessible biometric authentication technologies while securing customer identification and fraud reduction
• Balancing innovation with privacy and regulatory compliance in biometric adoption
• Future outlook: Trends shaping the next wave of identity and access management

Amadi Collins Eni

Group Head, Enterprise Security Architect & IAM

Equity Group

Olanma John-Agbaje

Country Operating Officer

Access Bank Plc

Nicholas Salim

Head, ICT Risk Oversight & Business Continuity Management

HF Group PLC

Simiyu Tete

Head of Enterprise Architecture, ICT & Innovation Division

Co-operative Bank of Kenya

Transaction Trends: Revolutionizing Retail Banking for Kenya’s Digital Consumers

• Rapid growth of digital payments and mobile transactions driving expanded retail banking access and convenience
• Rise of embedded finance and super apps transforming how customers engage with financial services across sectors
• Strategies ensuring scale, security, and regulatory compliance while advancing financial inclusion and economic empowerment

CX Marks the Spot: Discovering the Treasure in Financial Innovation

• Leveraging technology and data analytics to deliver personalized, seamless financial experiences across multiple channels
• Embedding financial services into everyday life through partnerships and innovative omnichannel engagement strategies
• Driving financial inclusion and growth by measuring and optimizing customer experience impact on retention and innovation

Diane Korir

Director Customer Experience Brand and Marketing

Britam

Naima Mwina Mwawasi

ESA Regional & Country Head Customer Experience

UBA Group

Joseph Nyongesa

Head of Customer Experience

National Bank of Kenya

Christine Sogomo

Group Head of Customer Experience- East Africa

Old Mutual

Gloria Chaponda

Head of Customer Experience

Faulu Microfinance Bank Ltd

The Next Chapter in Payments: The Evolving Digital Financial Services Sector

• Reducing transaction costs, boosting rural access, and addressing digital literacy for the unbanked and underserved
• Real-time payments, mobile wallet innovation, and ecosystem interoperability powering financial inclusion and growth
• How embedded finance, AI, and next-gen payment rails are redefining secure, seamless, and customer-first digital experiences

Digital Shilingi Defense: Enhancing Cybersecurity in the Rapidly Digitizing Financial Sector

• Strategic cybersecurity investments delivering measurable ROI, focusing on fraud prevention and real-time risk management for mobile money and digital payments
• Aligning security solutions with Kenya’s evolving regulatory requirements on data protection and cyber governance
• Building resilient financial services through proactive cybersecurity, cross-industry partnerships, and intelligence sharing to combat emerging threats

Duncan Omani

Chief Information Security Officer

Access Bank Plc

Laban Machuki Nyarera

Chief Information Security Officer

Family Bank Ltd

Jeniffer Mutinda

Group Data Protection Officer

Kenya Reinsurance Corporation

Samuel Kariuki

CISO Kenya and ICS Risk Manager East Africa

Standard Chartered

Raphael Gathecha Wambui

Group Chief Information Security Officer

Letshego Holdings Limited

Conversational AI in Financial Services: Revolutionizing Engagement and Operations  

• Leveraging conversational AI and real-time data to deliver dynamic, adaptive interactions that enhance efficiency and responsiveness across financial services
• Balancing automated intelligence with human expertise to optimize service quality, trust, and operational effectiveness
• Showcasing case studies where conversational AI drives measurable improvements in growth, retention, risk management, and inclusion

Byte-Sized Loans: Digital Lending innovation Amid the Progressive Regulatory Landscape

• Leveraging technology and alternative data to broaden credit access, credit scoring and reduce default risks
• Innovations in AI and machine learning for more accurate credit assessments and personalized offers
• Navigating regulatory frameworks to protect consumers while fostering innovation

Gloria Sisungo

Director IT Portfolio

World Vision International

Samuel Mbugua

Head of Digital Products & Innovations Factory

Co-operative Bank of Kenya

Reuben Kimani

Vice Chair to board

KCS Sacco

David Mukaru

Chief Executive Officer

Caritas Microfinance Bank

Lucy Kiai

Director Digital Lending and Risk, MEA

Accion

CLOSING REMARKS & COCKTAIL GALA