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Agenda
We’ve got it all.
The agenda is specially curated to bring out the most pressing topics from the industry.
Empowering Kenya’s Financial Innovation Landscape: Challenges and Opportunities
Establishing a Regulatory Framework for Virtual Assets
Advancing the Implementation of a Faster Payments System
Addressing Challenges in Data Protection and Regulatory Compliance
Fidelis Muia
Director of Technical Services
Kenya Bankers Association (KBA)
09:30 - 09:50
Enabling Financial Inclusion at Scale
State of Financial Inclusion
Technology Changes & Advancement
Stumbling Block
Way Forward
Nelson Juma
Chief Information Officer
I&M Group
09:50 - 10:10
How to stop the rising costs of compliance with Cloud and AI
Case study: How a multinational regional bank managed to reduce their costs and improve their internal efficiency
Increasing AML coverage and detection in the cloud
Streamlining intelligent AI processes in Cloud based systems
Consortium learning in real-time for faster business decisions
How GenAI can support with investigations
Muken Ladva
AML Strategy Lead, EMEA
NICE Actimize
10:10 - 10:30
Key trends shaping financial services
Fast-evolving market – be constant in reinventing yourself
Digitalisation – shifting scale advantages from branches to innovation
The right technology partner – achieve speed, convenience, and cost savings
Andrei Buzgan
CEO
Qoobiss
10:30 - 11:10
Panel Discussion
Harnessing Data Analytics for Strategic Intelligence & Success in the BFSI Landscape
Optimizing Processes with Data Analytics: Streamlining financial operations, fraud detection, and predictive maintenance within the BFSI sector
Empowering Financial Modelling and Risk Management: Utilizing advanced analytics for credit scoring, portfolio management, and real-time risk assessment
Real-time Credit Decisioning with Gen AI: Address credit underwriting queries via 2-way dialogue after pre-checking applications and policy parameters
Enhancing Customer Experience and Personalization: Leveraging data for customer segmentation, sentiment analysis, and tailored product offerings to drive engagement and loyalty
Driving Strategic Decision-Making with Market Intelligence: Harnessing data analytics to identify market trends, assess competition, and support long-term strategic planning
Moderator
Rahul Chaturvedi
Business Head – Digital Banking Solutions
Perfios Software Solutions
Diane Korir
Director, Customer Experience Brand & Marketing
Britam Holdings
Jonah Kuria
Chief Data Officer
Diamond Trust Bank
Titus Sum
Head, CFCR Governance Kenya & EA
Standard Chartered Bank Kenya Limited
Gabriel Ayeni
Head, Advanced Analytics
I&M Bank
Philip Galego
Head of Business Intelligence and Analytics
Equity Bank Limited
11:10 - 11:40
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:40 - 12:20
Panel Discussion
Going from Cash to Code: The Future of Digital Payments
Comprehend the underlying technologies that enable digital payments and how they contribute to the security and reliability of digital transactions
Probe the complexities and inefficiencies associated with cross-border digital payments
Explore emerging concepts like central bank digital currencies (CBDCs), decentralized finance (DeFi) and blockchain technology that can possibly revolutionize financial transactions
Moderator
Michelle Rita Mwango
Head of Insurance
Milhan Access Capital Limited
Mohamed Alogail
Subject Matter Expert
Fimple
Julianna Daudi
Head, Digital & Transactional Banking
Sidian Bank
Makabelo Malumane
Head, Transaction Banking
Standard Chartered Kenya
Angela Mwirigi
Director, Digital Financial Services
KCB Bank Group
DEVAN MANMOANDAS
Chief Financial Officer
Moza Banco, S.A.
12:20 - 12:40
The Role of Technology in Shaping the Future of Service and Efficiency.
Case study of KDIC’s (Enterprise Data Warehouse and Business Intelligence).
Kennedy Yegon
Deputy Director - ICT
Kenya Deposit Insurance Corporation
12:40 - 13:20
Panel Discussion
Digital Transformation of the Financial Services Sector: Unlocking the Future Potential
Discuss the importance of embracing digital transformation for banks
Discuss how automation, robotic process automation (RPA), and AI-driven processes are improving efficiency, reducing operational costs, and minimizing errors
Explain the rise of digital wealth management platforms and robo-advisors, making investment services accessible to a broader audience
Moderator
Edgar Tiltmann
Business Development Manager – Financial Crime Compliance
LexisNexis Risk Solutions
Pankaj Kathuria
Chief Commercial Officer
Perfios Software Solutions
Neeraj Anand
Head - IT Applications
SBM Bank (Kenya) Limited
Paul Kioi
Head, Technology & Transformation
ICEA LION GROUP
Georgina Odhiambo
CIO Retail Banking
NCBA Group
Julius Orayo
Group CIO
Jubilee Insurance
13:20 - 14:10
LUNCH BREAK
14:10 - 14:30
RegTech Insights: Staying Ahead of Regulatory Changes
Apprehend the significance of RegTech in the modern financial world and its potential to revolutionize how regulatory compliance is achieved
Discern collaborative efforts between regulatory authorities and the RegTech industry in creating regulatory sandboxes and promoting innovation
Explore the potential of RegTech to facilitate global regulatory harmonization and streamline compliance for organizations operating in multiple jurisdictions
Ahmed ElSonbaty
CEO & Founder
Data Gear
14:30 - 14:50
Banking as a Service (BaaS): Revolutionizing Financial Access
Examine how BaaS facilitates cross-border transactions and international expansion by providing access to banking services and compliance solutions
Comprehend how BaaS can transform retail and e-commerce by enabling businesses to integrate financial services, such as digital wallets and lending, into their platforms
Exploring emerging trends in BaaS, such as decentralized finance (DeFi) integration, the role of blockchain technology, and the potential for BaaS to drive financial inclusion
JANET DALI
Head Partnerships, Ecosystems AndFintech Strategy (Digital And Innovation)
Diamond Trust Bank
14:50 - 15:10
Unlocking Commercial Growth and Innovation in the Banking Sector
Strategies for expanding into untapped markets and optimizing the product portfolio to drive long-term revenue growth.
Leveraging advanced digital tools and data-driven insights to create personalized banking solutions, enhancing customer loyalty and satisfaction.
Building powerful alliances and collaborations that enhance the bank’s competitive position and open doors to new business opportunities.
Steven Omamo
Head of Digital Banking
Absa Bank Kenya
15:10 - 16:30
CLOSING REMARKS & AFTER HOURS
08:00 - 09:20
Registration & Coffee
09:20 - 09:30
Opening Remarks
09:30 - 09:50
Modernizing Conventional Banking Products in a Digital World: Innovations, Challenges, and Opportunities
Discuss the challenges faced by traditional banking products in meeting modern customer needs
Underline the importance of a customer-centric approach in modernizing banking products, focusing on personalization, user experience, and 24/7 accessibility
Analyse the challenges faced by banks in modernizing their products, including legacy systems, cultural resistance to change, and cybersecurity threats
Mary Mulili
MD / CEO
UBA Kenya Bank
09:50 - 10:10
CFO Insights: Future-proofing Financial Institutions in a Changing Landscape
Adapting to Economic Volatility: Strategies for Stability, Risk Management, and Informed Decision-Making
Enhancing Operational Efficiency: Cost-Effective Strategies, Digital Transformation, and Financial Transparency
Driving Sustainable Growth: Aligning Financial Goals, Identifying Emerging Market Opportunities, and Optimizing Capital Allocation
DEVAN MANMOANDAS
Chief Financial Officer
Moza Banco, S.A.
10:10 - 10:30
Unlocking Growth through Fast Payments
Challenges in the current ecosystem
A shared vision for a national fast payment system (FPS)
FPS success factors
Gituku Kirika
Chief Executive Officer
PesaLink
10:30 - 10:50
Data-Driven Transformation: A New Era of Business Intelligence
Fostering Accountability and Speed with Team-Centric Data Control
Unlocking Predictive Power with Automated Data Processing
Optimizing Decision Speed and Risk Management with Instant Insights
Hartnell Ndungi
Chief Data Officer
Absa Bank Kenya
10:50 - 11:30
Panel Discussion
Elevating Customer Experience in the Financial Services Industry
Enhancing Digital Platforms: Discussing the role of user-friendly websites, mobile apps, and online portals in providing customers with convenient access to financial services
Assess how to simplify complex financial product information and terms & conditions to help customers better understand the products they are using or considering
Review the importance of implementing strong cybersecurity protocols and data encryption to protect customer information and foster trust
Moderator
Christine Njagi
Head, Customer Experience
Gulf African Bank
Judith Bogonko
Chief Commercial Officer
Fingo Africa
Sheba Mramba
Head of Customer Experience
Access Bank Kenya
Naima Mwawasi
Regional Head Customer Experience ESA
United Bank for Africa (UBA)
Phidelis Mwarenge
Manager Customer Experience & Contact Centre
DIB Bank Kenya
11:30 - 11:50
Building a Modern Data Strategy
Edward Kiarie
Solutions Architect
Amazon Web Services (AWS)
11:50 - 13:00
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
*The above is a running agenda and is subject to change