Agenda

REGISTRATION & COFFEE

WELCOME ADDRESS & OPENING REMARKS

Shaping Kenya’s Financial Future: Strategic Vision for Financial Innovation and Digital Economy Growth

• Overview of the Government’s fintech policy landscape and regulatory reforms
• Strategic initiatives for digital payments modernization and cross-border integration
• Approaches to managing risks in virtual assets and promoting innovation while boosting digital literacy, financial inclusion, and cybersecurity

Driving Inclusive Growth in FSI Through Forward-Thinking Regulatory Frameworks

• Exploring how balanced regulatory frameworks foster fintech innovation while ensuring consumer protection and market stability, supported by government policies
• The impact of Kenya’s National Payments Strategy and adoption of global standards like ISO 20022 in enabling seamless, secure, and innovative payment systems
• Collaboration between public and private sectors driving scalable financial services that widen financial inclusion and support sustainable economic growth

Personal Touch 2.0: Harnessing AI for Hyper-Personalized Customer Experience in Financial Services

• Leveraging AI and real-time data to create dynamic, individualized customer journeys
• Balancing automation and human interaction for superior service and trust
• Case studies showcasing hyper-personalized CX driving growth, retention, and financial inclusion

Forecasting Kenya’s Financial Future with Scalable, Secure, and Smart Clouds

• Exploring how cloud computing is transforming Kenya’s financial services with scalable infrastructure and enhanced security
• Cloud-powered platforms enabling innovation in digital payments, data analytics, and regulatory compliance across banks, fintechs, and insurers
• Strategies to leverage cloud agility for financial inclusion, cost efficiency, and resilience in Kenya’s rapidly evolving financial ecosystem

Smart Compliance, Smarter Growth: Cutting Costs & Financial Crime Prevention with AI Innovation

• Leveraging cloud-native and AI-powered solutions to reduce compliance costs and enhance AML detection efficiency
• Streamlining investigations and reporting with automated workflows and real-time collaboration for faster regulatory alignment
• Using GenAI and automated monitoring to drive cost-effective compliance while improving internal operational efficiency

CIO-nected: Leading Digital Transformation Across Kenya’s Financial Ecosystem

• Leadership strategies for building agile, secure, and scalable digital platforms that drive innovation and enable ecosystem collaboration
• Adoption of open banking, API-first architectures, and cloud-native solutions aligned with Kenya’s regulatory landscape
• Enhancing cybersecurity and data governance to ensure trust, compliance, and resilience across interconnected financial services

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

Navigating the Hype: A Realistic Approach to Generative AI & Data Analytics in Finance

• Real-world AI applications using alternative data to expand credit access and improve lending accuracy in Kenya
• Enhancing operational efficiency, risk modeling, and innovative financial product development using generative AI and advanced analytics
• Addressing ethical, regulatory, and governance challenges while building customer trust through transparency and responsible data practices

Smooth Operators: Customer Onboarding Automation Driving Financial Inclusion and Efficiency

• How automation technologies are transforming customer onboarding processes in banks, fintechs, and insurers across Kenya
• Use of AI, biometric verification, and digital KYC to accelerate onboarding, reduce fraud, and enhance customer experience
• Real-world examples of automated onboarding improving financial inclusion by enabling faster, scalable access to services for MSMEs and underserved populations amid evolving regulatory standards

Dialing Up Digital: The Mobile Money Metamorphosis

• Mobile banking is driving integrated digital ecosystems that blend finance, commerce, social services, and governance
• Super apps and embedded finance partnerships are accelerating Kenya’s mobile-first innovation landscape
• Mobile platforms advance ESG finance products, real-time payments, DeFi integration, and innovations in digital identity and data monetization

Biomet-risks and Balances: Identity Solutions for Digital Finance

• Enhancing financial inclusion through accessible biometric authentication technologies while securing customer identification and fraud reduction
• Balancing innovation with privacy and regulatory compliance in biometric adoption
• Future outlook: Trends shaping the next wave of identity and access management

Transaction Trends: Revolutionizing Retail Banking for Kenya’s Digital Consumers

• Rapid growth of digital payments and mobile transactions driving expanded retail banking access and convenience
• Rise of embedded finance and super apps transforming how customers engage with financial services across sectors
• Strategies ensuring scale, security, and regulatory compliance while advancing financial inclusion and economic empowerment

Beyond Coverage: How InsurTech is Revolutionizing Customer-Centric Insurance in Kenya

• Using digital innovation to deliver hyper-personalized, usage-based insurance products that meet diverse customer needs
• Leveraging AI and automation to accelerate claims processing, improve underwriting accuracy, and enhance operational efficiency
• Expanding financial inclusion through scalable microinsurance and embedded insurance models, supported by evolving regulatory frameworks and strong cross-sector partnerships

NETWORKING LUNCHEON

CX Marks the Spot: Discovering the Treasure in Financial Innovation

• Leveraging technology and data analytics to deliver personalized, seamless financial experiences across multiple channels
• Embedding financial services into everyday life through partnerships and innovative omnichannel engagement strategies
• Driving financial inclusion and growth by measuring and optimizing customer experience impact on retention and innovation

Digital Shilingi Defense: Enhancing Cybersecurity in the Rapidly Digitizing Financial Sector

• Strategic cybersecurity investments delivering measurable ROI, focusing on fraud prevention and real-time risk management for mobile money and digital payments
• Aligning security solutions with Kenya’s evolving regulatory requirements on data protection and cyber governance
• Building resilient financial services through proactive cybersecurity, cross-industry partnerships, and intelligence sharing to combat emerging threats

Byte-Sized Loans: Digital Lending innovation Amid the Progressive Regulatory Landscape

• Leveraging technology and alternative data to broaden credit access, credit scoring and reduce default risks
• Innovations in AI and machine learning for more accurate credit assessments and personalized offers
• Navigating regulatory frameworks to protect consumers while fostering innovation

Future Talks: What’s Next for Kenya’s Financial Innovation?

• Emerging innovation, investment trends, and evolving regulations shaping the future of Kenya’s finance sector
• The impact of cutting-edge technologies like cloud, GenAI, biometrics, and data on growth, resilience, and risk management
• Collaboration strategies among banks, fintechs, and vendors to foster trust, inclusion, and capture new market opportunities

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

AWARDS CEREMONY